Missed the shipping deadline for your wristband, or are you a first-time festie who put your wristband on too tight (no judgment)? No problem!

Get your festival admission sorted early, visit off-site wristband pickup at Sheraton Suites Market Center Dallas (2101 N Stemmons Fwy, Dallas, TX 75207) with valid photo ID and your ticket order to pick up your wristband on weekdays preceding the event!

Replacements are also available for overtightened wristbands for $20 and a valid photo ID.

Early Wristband Pickup Location

Early wristband pickup is available off-site beginning Thursday, December 28th, continuing through Friday, December 29th.

  • Thursday, Dec 28th: 12:00 PM – 8:00 PM
  • Friday, Dec 29th: 12:00 PM – 8:00 PM

Box Office Wristband Pickup Location

If you missed the wristband shipping deadline and could not make it to an early wristband pickup location, you may pick up your wristband at the festival box office with a valid photo ID and your ticket order.

  • Saturday, Dec 30th: 5:00 PM – 1:00 AM
  • Sunday, Dec 31th: 5:00 PM – 12:00 AM

Questions? Contact us via our contact form.